National Health Insurance paid all but 30% of cancer treatment

My friend Sally Chaney got pancreatic cancer, perhaps in 2005, in Kyoto, and only had 'Global' health care, from America. With chemotherapy and radiation therapy coming up in one week, she went to the Sakyo Ku ward office, where they signed her up for National Health Insurance, no charge. The National Health Insurance paid all but 30%. 'Global' picked up the 30%. Six months later she had to have a stomach operation, to repair a hole made by the radiation therapy. The National Health Insurance paid, but 'Global' refused to pay the 30% "because they only pay one time for any one illness." Sally died of it a year later.
Linda Crawford
Kyoto
New Hampshire